For any faulty or incorrect items, please reach out to our customer service email: miractivewear@outlook.com.au
Please allow up to 48 hours for a reply via email. Any self-replies prior to our response will reset your ticket to the bottom of the queue.
For all other returns, please carefully read the instructions below.
Please contact our us to receive the address required for shipping. You will need to pay and ship your label.
Drop off your return at your nearest Australia Post Office.
IMPORTANT
Please ensure the clothes are neatly folded, have their tags attached, and are in their original condition/packaging to ensure your return is accepted. Your return will strictly not be accepted if this is not followed.
All returns must contain a note inside stating the order number, otherwise, your return will not be accepted. Order numbers are in the following format: #XXXXX
Mira Activewear exclusively provides coverage for shipping expenses pertaining to the delivery of your recently exchanged items to your designated location. However, it should be noted that Mira Activewear DOES NOT cover the cost of postage for returning the original goods to our facility.
Please see our returns policy for more information.
